How to connect to Wimi with the Wimi MFA application?

Find out how to connect to Wimi with the Wimi MFA application.

When Wimi MFA is enabled on your account, you will need to use the Wimi MFA app (iOS or Android) to log into Wimi from your browser.

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Go to the login interface of your Wimi account.

  • Enter your email and password.
  • A QR code will appear on the screen.
  • Open your Wimi MFA application and scan it.
  • Follow the steps requested: fingerprint, facial recognition or enter a temporary 6-digit code (for devices without biometrics).

If the authentication is successful, you will access your Wimi account.

NB: Use the same smartphone as the one used for your first login and make sure you have an internet connection.

What do I do if I have lost my smartphone?

If your smartphone has been lost or stolen, you will not be able to log into your account. You will need to contact an administrator of your Wimi to reset your access.