How to enable or disable MFA authentication on a Wimi account?

Find out how to enable or disable MFA authentication on a Wimi account.


The activation or deactivation of this feature is reserved to the administrators of your Wimi account.

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How do I enable MFA authentication for one or more users?

Go to the Settings of your Wimi account.

  • Click on the Users section.
  • In the MFA column, click on the orange cross wimi-fr-wimi-mfa-la-croix-orange-dans-la-fiche-dun-utilisateur-indique-wimi-mfa-desactive-wimi-v7 of the user you want to activate.

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    • or select the users of your choice by checking the box wimi-fr-wimi-mfa-case-cochée-utilisateurs-dans-webapp-wimi-v7 (1st column),
    • Click on the MFA option wimi-en-wimi-mfa-picto-option-wimi-mfa-in-webapp-wimi-users-wimi-v7 at the top of the window,
  • Click ON, to enable MFA in the multi-factor authentication window that appears.

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  • A green key wimi-en-wimi-mfa-picto-key-green-wimi-mfa-activated-in-webapp-wimi-users-wimi-v7 is then displayed in the MFA column, confirming that authentication is enabled for the user(s) concerned.

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Upon activation, these users will be required to use the Wimi MFA app available on iOS and Android to log into the Wimi account.

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How to disable MFA authentication for one or more users?

Go to the Settings of your Wimi account.

  • Click on the Users section.
  • In the MFA column, click on the green key wimi-en-wimi-mfa-picto-key-green-wimi-mfa-activated-in-webapp-wimi-users-wimi-v7 of the relevant user,
    • or select the users (by checking the box wimi-fr-wimi-mfa-case-cochée-utilisateurs-dans-webapp-wimi-v7 in the 1st column),
    • Click on the MFA option wimi-en-wimi-mfa-picto-option-wimi-mfa-in-webapp-wimi-users-wimi-v7 at the top of the window,
  • Click OFF, to desactiv MFA in the Multi-Factor Authentication window that appears.

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  • An orange cross wimi-fr-wimi-mfa-la-croix-orange-dans-la-fiche-dun-utilisateur-indique-wimi-mfa-desactive-wimi-v7  will appear in the MFA column, confirming that authentication is disabled for the user(s) concerned.

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